A Wonderful and Creative Recovery Agency which is suitable for every Client.

Vision

To be recognized as the most efficient debt collection company in the market while upholding highest integrity and professionalism, innovation and expertise to deliver best debt collection services to our clients with special attention towards the banking and financing sectors.

Commitment

With Galatrack , our clients can only expect best results as we are committed in achieving goals by applying the best persuasive collection techniques , professional work ethics , dedication & loyalty in order to meet our clients’ needs and requirements.

Mission

Our mission is to offer  modern and  super eminence services to our client . We strongly  believe that our task  is to appeal to the needs of our Clients by making our services charismatic , industrious technologically advanced. We strongly belief that our Clients are to be treated as exclusive and irreplaceable relationships. Our ultimate goal is to form long-term relationships for each of them.

Goals

Improve rate and speed of debt collection and to reduce write-offs. Increase total recovered by optimizing collection activities while determining the ideal contact method and create holistic collection strategies across organization to improve efficiency and maximize the total of collection. Handling issues of non compliance, boost collection and reduce operational.

Our Values

  • Professionalism and quality in everything we do: We are a quality assured company and firmly believe in continuing to improve the quality of the service we offer our clients.
  • Growth and development of our people : Our aim is to create a positive environment that encourages everyone to contribute to the growth and success of the Company. We recognize our people are an extremely valuable asset and it’s our duty to provide them with rewarding and fulfilling employment.
  • Efficiency and productivity : Through the efficient management of resources we aim to operate our business as profitably as we can, whilst maintaining quality and satisfying client needs.
  • Service to our customers : We intend to retain our position as a prime services provider in the credit industry, delivering quality service based on mutual trust and continuing good relationships. We always endeavour to provide a service tailored to exceed individual client needs and expectations.

Interested to know more about us.